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Birthday Express Website Review & Ratings + Birthday Express Coupons

Birthday Express: Products & Services

Birthday Express is an online store that offers an amazing selection of kid's birthday themes, plastic plates and glasses, party games, wall and home decorations, party packs, pinatas, birthday cake supplies, balloons, and much more.  Birthday Express offers a varitey of brands for the products such as Angry Birds, Mickey Mouse, and Disney Princess'.

Birthday Express has six shopping categories:

Birthday Express: Company Background

The Birthday Express company and online store were created in 1999. The Birthday Express company name is BuySeasons Inc and the company was incorporated in 2000. The CEO of BuySeasons Inc is Mr Dev Mukherjee.

Birthday Express contact information:

  • 5915 S Moorland Rd, New Berlin, WI 53151
  • Phone Number: 800-247-8432
  • Email is available on website
Birthday Express: Customer Feedback & Reviews

Customer reviews for Birthday Express are mixed, with customers either loving or hating them.

Positive customer reviews commented on:

  • Large selection
  • High quailty product

Negative customer reviews commented on:

  • Some customers complained about rude customer service
  • Some customers complained about not receiving their order

Some customer reviews were:

"Very satisfied with the quality of the banners I ordered and the speed with which I received them. Thank you."

"I loved this set and couldn't wait to have my daughters party."

"These people have TERRIBLE customer service, twist your words, contradict their own guarantees on their website...you name it, they do it"

Birthday Express: Business Credibility & Trustworthiness

Birthday Express does have a BBB page, but it's under their company name BuySeasons Inc. BuySeasons Inc is accredited with the Better Business Bureau and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since August 16th 2001. Over the last three years, there has been 51 complaints filed against BuySeasons Inc with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction.

The complaints filed against BuySeasons Inc were:

  • 10 complaints were due to advertising/sales Issues
  • 6 complaints were due to delivery issues
  • 3 complaints were due to guarantee/warranty Issues
  • 24 complaints were due to problems with product/service
  • 8 complaints were due to billing and collections
Birthday Express: Website Popularity & Google Ranking

Birthday Express website popularity:

  • Birthday Express has a worldwide Alexa traffic rating of 32,543 out of 30 million websites.
  • Birthday Express has an American Alexa traffic rating of 7,044
  • Birthday Express has a Google pagerank of five out of ten.
  • The Birthday Express site receives around 14,788 unique visitors daily, which account for 75,420 daily page views. 
  • About 73% of the visitors to the Birthday Express site are American.
Birthday Express: Social Media Presence

Birthday Express social media presence:

  • Birthday Express can be followed on Facebook; they have 113,961 likes on Facebook and have 541people talking about them. Birthday Express updates their Facebook page every few days .
  • Birthday Express can be followed on Twitter; they have 1,225 followers on Twitter and have posted 776 tweets. Birthday Express tweets every few days.
  • Birthday Express offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • Birthday Express is on YouTube; they have uploaded 15 videos and have 70 subscribers.
  • Birthday Express is on Pinterest; they have pinned 362 items and have 217 followers.
  • Birthday Express is on Google Plus; they have 190 pluses
  • Birthday Express has a blog customers can follow; they have not updated their blog since January 5th 2013.
Birthday Express: Website Security & Safety

Birthday Express is protected by Norton Secure and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Birthday Express site as "not suspicious" and states that no malicious software or suspicious content has been detected or hosted on it in the last ninety days. The Google safe browsing page for Birthday Express can be viewed here.

Birthday Express: Pricing & Packages

Birthday Express is usually more expesnive on all their products. In a price comparison of three products, Birthday Express was cheaper on one product and more expensive on two products than their leading competitors were.

Super Mario Bros. Dinner Plates (8)

  • Birthday Express: $3.50
  • Leading competitor: $6.01

Big Bird Airwalker Jumbo Balloon

  • Birthday Express: $20.00
  • Leading competitor: $9.82

Hello Kitty 21" Pull-String Pinata

  • Birthday Express: $20.00
  • Leading competitor: $15.99
Birthday Express: Shipping Rates & Policies

Birthday Express shipping rates and policies:

  • Birthday Express ships within the United States and to numerous international locations.
  • Birthday Express does not ship to PO boxes, but does ship to APO/FPO addresses.
  • Birthday Express occasionally offers free shipping for customers in the United States.
  • Birthday Express ships most products within 1-2 business days after the order is placed.
  • American shipping costs are available at checkout.
  • International shipping costs and options are available at checkout.

American customers can choose from five shipping options:

  • Budget Delivery: order arrives in 5-8 business days.
  • Standard Delivery: order arrives in 4-6 business days.
  • Priority Delivery: order arrives in 3 business days.
  • Express Delivery: order arrives in 2 business days.
  • Premium Delivery: order arrives in 1 business day.
Birthday Express: Payment Methods Accepted

Birthday Express accepts numerous payment options. They accept:

  • MasterCard
  • Visa
  • American Express
  • Discover Card
  • PayPal

Birthday Express does not accept any other online payment method such as Bill Me Later, Google Checkout or Amazon Payments, nor does Birthday Express accept money orders, wire and bank transfers or checks of any kind.

Birthday Express: Returns, Refunds & Exchange Policy

Birthday Express return and refund policy:

  • Birthday Express offers a 14 day return policy
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs, unless the item is being returned due to manufacturers defect or Birthday Express' error.
  • All returns are subject to a 15% re-stocking charge

How to make a return:

  • Customers must fill out an electric form to obtain a RA number.
  • The electric form can be viewed here.
  • The RA number should be printed clearly on the outside of the package.

Returns should be sent to:

Returns Department
16205 West Small Road
New Berlin, WI 53151

Birthday Express: Product images & screenshots
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Best Available Birthday Express Coupon:
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BIRTHDAY EXPRESS COUPONS
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Get take 20% off your order of $70 or more @ Birthday Express
Get 10% off any order @ Birthday Express
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Get Free shipping over $49 @ Birthday Express
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Get 20% off $80+ @ Birthday Express
Get 15% off $75 @ Birthday Express
Get $20 Off $100+ Order @ Birthday Express
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Get 15% Off Any Order @ Birthday Express
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Get 15% Off Any Order @ Birthday Express
Get Free Shipping Orders $75+ Coupon Code: freeship11 @ Birthday Express
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